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Help & Support Center

We're here to make sure your travel planning runs smoothly.

Direct Contact

For prompt inquiries, enterprise group plans (>20 pals), or press questions:

support@journeysandpals.com

Common Solutions

  • •Friend unable to join? Verify that the 6-character trip code is typed in all uppercase.
  • •Offline mode questions? Any edits made without internet are queued locally and automatically sync upon reconnection.
  • •Manage Subscriptions: Open iOS Settings > Apple ID > Subscriptions > Journeys & Pals.

Send Us a Message

Found a bug, want to request a feature, or need account help? Drop us a line below.